Can I return the goods without giving a reason?
Yes, the goods can be returned without giving a reason within 14 days of purchase. The goods must be in the original packaging and undamaged.
How do I return the goods?
- first contact us by email info@mypled.com or by phone: +420 775 088 669
- Fill out the withdrawal form. Return the goods in the condition in which they arrived and pack them with the completed form for withdrawal from the purchase contract, preferably in a box to avoid damage ...
- If a gift was sent to you together with the product, it is necessary to return the complete goods, including the gift
- Send the consignment to the address: Mypled s.r.o., U podchodu 826/5, 162 00 Prague 6.
- Upon receipt of the shipment, we will send it back to you within the statutory period of fourteen (14) days to the bank account specified in the form for withdrawal from the purchase agreement.
When will I get my money back?
We send payments immediately upon receipt and inspection of the returned goods, but no later than within fourteen (14) days.
If I receive a gift together with the purchased goods, do I have to return it as well?
Yes. Upon withdrawal from the contract, the gift contract is also canceled.